About us
Customer care
Our customer care is not a department at Castlemore it is a philosophy embraced by all.
“All of our customers are partners in our mission”
Excellent customer service is our number one priority. At Castlemore, we are building the communities of the future; we understand that our clients are buying our houses not just because they are brand new, but because they seek a stress-free and sustainable living environment. Openness is an essential element of our commitment to customer care as we follow our policy of sustainable profit.
The role of our Customer Service Team is to provide a point of contact from the start of your journey with us. The key to the success of our team is through our bespoke, on-site quality control training, specific to each development.
The role of our Customer Service Team is to provide a point of contact from the start of your journey with us. The key to the success of our team is through our bespoke, on-site quality control training, specific to each development.
“We make every interaction count, even the small ones. They are all relevant”
Contact us
If you would like any further information about our homes, email our Property Management Team info@castlemorehomes.co.uk
